Terms & Conditions

1. Welcome to Naturally.bg

Naturally.bg is an online store created with one main mission — to offer carefully selected natural foods and beverages of high quality, clean ingredients and authentic taste.

By accessing and using the website, you agree to these Terms of Use, which are designed to make your shopping experience convenient, clear and secure.

2. Our Approach to Products

Every product at Naturally.bg is selected with care and attention to:

origin
ingredients
taste
quality

We work with Bulgarian and international producers who share our philosophy of natural products and honest quality.

3. Prices and Transparency

All prices are displayed in euros and Bulgarian leva (BGN) and include VAT.

We always strive to provide accurate and up-to-date information. In rare cases, technical errors may occur, and these will be corrected as soon as possible.

4. Orders

Ordering from Naturally.bg is easy and quick:

select a product
add it to your cart
complete your order

You will then receive confirmation by email or phone.

Our team processes every order with care to ensure that you receive your products as quickly as possible.

5. Delivery

Deliveries are carried out through trusted courier partners to a selected address, office or locker, depending on the available delivery options.

We strive to ensure that every order is delivered quickly, securely and in perfect condition.

6. Returns and Customer Satisfaction

If a product does not meet your expectations, you can contact us.

We believe that trust is built through fair and responsible service, and we always strive to find an appropriate solution for our customers.

7. Responsibility and Care

The products available in our store are intended for consumption and use in accordance with their descriptions and applicable instructions.

Naturally.bg is not responsible for damage resulting from improper storage or use contrary to the recommended conditions.

8. Personal Data and Security

Your personal data is processed with care and responsibility in accordance with the General Data Protection Regulation (GDPR) and applicable data protection legislation.

We process your personal data only for purposes necessary for order processing, customer service and other purposes described in our Personal Data Protection Policy.

9. Our Goal

Our goal is simple:
👉 to make access to high-quality natural products easy, enjoyable and reliable.

We believe that good food begins with trust.

10. Contact Us

We are always available for questions, recommendations or assistance through the contact form on our website.

These are the Terms of Use of Naturally.bg.

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